Welcome to AMS Obsolete's Webstore!

Policies

Parts Availabilities 
All parts, regardless of whether or not they are still listed on this website, are subject to prior sale. We sell some very hard to find parts at AMS Obsolete and when they are sold it sometimes takes a long time to find more. So when they are gone, they are gone. With over 500,000 part numbers and over a million parts in stock it is not yet possible to have an 100% accurate inventory. We will strive to keep the website accurate. 

Return Policy
 
If we send a different part than was ordered, of course its returnable, please alert us within 5 days of receiving the part.
If you buy a part by part number (you provided) and its not what was desired, it is not returnable, for any reason.
If you buy a part with a part number we provided, and it is an incorrect part for your car, we will exchange it for the right part for your car, keeping in mind that some very similar looking parts may have different prices.
We will not allow returns because you don't need the part any longer, changed your mind, wrecked your car, sold your car, etc...
Except for defective or mis-shipped merchandise, all returns are subject to a 30% handling charge.
NO COD returns accepted.
NO ALLOWANCE will be made for any shortage or damage unless we receive notification within 15 days stating all particulars.
30 Days only on refunds. Electrical items, special orders, used parts and installed items are non-returnable. NO EXCEPTIONS.
Due to their nature, we can not guarantee the appearance of any NOS part.
DO NOT, under any circumstances return the part, without talking or emailing us first for directions on how to return it.
Email us for a return authorization label at AMS Obsolete 

Shipping Costs and Policy 
We use a common sense shipping policy. We try to charge the actual shipping costs, plus a little more to cover custom boxing if needed. We realize this is a policy that hasn't been seen in use in a very long time. With the shipping companies changing their charges everyday, it is just not possible to keep an accurate shipping cost in the computer for each item. Most companies charge a 15% charge for postage, which at best is just overcharging you, or at worst you are paying for someone else's shipping. 

Used Parts-and Walk-In Customers 
We are set up as a mail order business. However, we do allow customers to pick up parts at our location. 

Plain English Company Policies
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